Dispute Resolution Information

Dispute Resolution InformationFor the out-of-court settlement of consumer disputes the European Union hat set up an online platform (“European ODR platform”) on the basis of the Online Dispute Resolution (ODR). You can reach this platform through the following link: http://ec.europa.eu/consumers/odr/.
The e-mailadress of Attorney at Law  Dr. Mandy Risch-Kerst is the following: [email protected]

For the out-of-court settlement of property disputes between client and lawyer, the conciliation body of the bar association also mediates in accordance with the Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetzt – VSBG). You can contact the conciliation office of the bar association through the following contact data:

Schlichtungsstelle der Rechtsanwaltschaft
Neue Grünstraße 17, 10179 Berlin
Telephone +49(0)30/2844417-0
Telefax +49(0)30/2844417-12
E-Mail: [email protected]
www.schlichtungsstelle-der-rechtsanwaltschaft.de

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